Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us via the contact form on top of the page.

Payments

Our payment options are Paypal, VISA, Mastercard, Amex, Maestro, IDeal, Apple Pay, Google Pay, Shop Pay, Bancontact and Sofort. 

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Read more

If your return request is accepted you'll get further information via e-mail.

Shipping

Yes, We ship to everywhere around the world including the UK.

You get free shipping if you spend more than €49,99 (Netherlands) of more than €99,99 (Other countries)

Giftcards Excluded

We ship with PostNL and UPS. 

Netherlands - Takes up to 5 working days.
Europe - Takes up to 7 working days. 
Rest of the World - Takes up to 15 working days.